Real Results. Real Partnerships.

See how we’ve helped organizations solve complex digital challenges through
strategy, design, development and long-term support.

City of Covington Economic Development

The Challenge

The City of Covington’s Economic Development Department set out to create a comprehensive Business Guide designed to help entrepreneurs, small business owners, and investors navigate the city’s resources, incentives, regulations, and support programs.

The project involved significantly more than graphic design.

The guide contained:

  • Extensive resource directories
  • Government contacts
  • Incentive information
  • QR codes and external links
  • Community organization listings
  • Regulatory guidance
  • Business support resources

Because the publication served both digital and print audiences, the City needed a partner capable of managing content accuracy, technical production requirements, and stakeholder coordination throughout the project.

Additionally, the City wanted to expand access by creating a Spanish-language edition that maintained the integrity of the original publication while serving a broader audience.

Industry:

Government & Economic Development

Services Provided:

Publication Design Print Production Translation Management Information Architecture Digital Asset Management Project Coordination
City of Covington Economic Development

Our Approach

Reversed Out served as the technical and production partner responsible for transforming a complex collection of information into a professional, user-friendly resource for the business community.

Information Architecture & Content Management

Managing a publication of this scale required careful oversight of hundreds of individual content elements.

Our team established a structured review process to ensure:

  • Resource listings remained current
  • QR codes functioned properly
  • External links were validated
  • Contact information remained accurate
  • Content revisions were incorporated efficiently

This process allowed the City to confidently distribute both digital and printed versions of the guide knowing the information was reliable and accessible.

Technical Print Production

One of the most critical phases of the project involved preparing the guide for professional printing.

The requirements for digital PDFs and commercial print production differ significantly, particularly when dealing with:

  • Bleed requirements
  • Trim zones
  • Page sequencing
  • Reader spreads versus printer spreads
  • Color consistency
  • Production specifications

Reversed Out worked directly with the printing vendor to resolve technical challenges and ensure the final files met all production standards without compromising the design or user experience.

Translation & Localization

To broaden accessibility, the City commissioned a Spanish-language edition of the Business Guide.

Our team managed the production process and coordinated review efforts with local community partners to ensure translations were both accurate and culturally appropriate.

Special attention was given to:

  • Business terminology
  • Legal references
  • Community resource descriptions
  • Layout adjustments required by expanded text
  • Consistent branding across both editions

The result was a localized publication that maintained the professionalism and usability of the original guide while serving a broader audience.

Stakeholder Coordination

Throughout the project, Reversed Out worked closely with city officials, economic development staff, community organizations, translators, and print vendors.

By acting as a central production partner, we helped streamline communication and keep the project moving efficiently from concept through final distribution.

Turning Challenges Into Growth Opportunities

From strategy and design to ongoing support, we help organizations build digital experiences that deliver measurable business results.

Start Your Project
Start Your Project

Results

Professional Print Publication

  • Delivered a fully print-ready publication meeting all production specifications
  • Successfully produced more than 175 professionally printed guides for distribution
  • Eliminated technical production issues prior to press

Reliable Digital Resource

  • Created a digital version that functions as an ongoing resource for entrepreneurs and business owners
  • Verified links, QR codes, and resource directories for usability
  • Supported the City’s broader economic development efforts through improved information access

Expanded Community Access

  • Successfully launched a Spanish-language edition
  • Increased accessibility for Spanish-speaking entrepreneurs and business owners
  • Helped the City provide more inclusive economic development resources

Improved Project Efficiency

  • Streamlined revisions across multiple stakeholders
  • Reduced administrative burden associated with content management
  • Served as the technical bridge between content creators and production vendors

Key Deliverables

Business Guide publication design Information architecture and content organization QR code and link management Print production preparation Vendor coordination Translation and localization support Spanish-language publication development Digital asset management Stakeholder review coordination