Using Social Media to Form Authentic Relationships With Your Audience

Companies that focus on making the customer experience positive and seamless generate revenues that are 5.7X more than companies that don’t focus on customer experience.  For most people, the first step in the customer experience journey starts on social media. After all, that is where they discover new brands/products, seek information/reviews about them, and sometimes visit the e-store or […]

Want To Increase Your Followers On Instagram? | Here Are 2020 Tips To Increasing Instagram Followers

Want to learn how to get more Instagram followers in 2020? Although user growth has reportedly dropped, Instagram still retains its position as the second most widely used social networking channel (in the U.S.) behind Facebook. The Instagram application is the second most popular iPhone app (after YouTube). Out of a billion monthly Instagram users, […]

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